Technology

Apple’s massive outage has just been fixed

The Apple logo.

Apple just had a massive outage of its services, with users around the world unable to access everything from the App Store to Apple TV. Fortunately the tech giant appears to have since resolved the issue, leaving you free to stream your Apple Music playlist in peace.

First complaints of an outage began appearing at around 3:20 p.m. PT / 6:15 p.m. ET, with multiple users notifying Apple that they were unable to access services such as the App Store, Apple Music, or Apple TV. Mashable’s testing found that attempting to access the Apple Store on an iPhone during the outage brought up a notification that it “cannot connect.”

It quickly became apparent that the issue was impacting many more services, though. The official Apple Support Twitter/X account has not made any general announcement about the outage, however it did tell users who raised the issue to bookmark its System Status page for updates.

Fortunately, Apple’s services came back up under two hours later, allowing Apple TV customers to resume streaming The Completely Made-Up Adventures of Dick Turpin without interruption.

Which Apple services were down?

Apple’s website listed outages on:

  • App Store

  • Apple Arcade

  • Apple Books

  • Apple Fitness+

  • Apple Music

  • Apple Sports

  • Apple TV Channels

  • Apple TV+

  • AppleCare on Device

  • Audiobooks

  • Mac App Store

  • Podcasts

So basically the majority of Apple’s most popular services were down, though fortunately Apple Pay remained unaffected. Apple Music Classical was still up as well, which was good news for anyone who prefers Tchaikovsky to Taylor Swift.

As of writing, Apple’s Systems Status page lists everything back up except for AppleCare on Device.

Several other Apple services are still experiencing issues, though including:

  • Apple Business Essentials

  • Apple Business Manager

  • Apple School Manager

UPDATE: Apr. 4, 2024, 11:15 a.m. AEDT Apple’s Systems Status page now states that AppleCare on Device is back up as well.

Mashable