70% of EU citizens used online public services in 2024
In 2024, 70.0% of people aged 16-74 in the EU stated that they had used a website or an app of a public authority in the previous 12 months, a slight increase of 0.7 percentage points (pp) compared with 2023 (69.3%). Among the EU countries, Denmark (98.5%), the Netherlands (96.0%) and Finland (…
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